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Preview the implementation of the European Foundation for Quality pdf file

2.1 The European Foundation for Quality Management's Excellence Model. 16. 2.2 The ... 2.4.3 The EFQM Excellence Model as a tool for Performance Management. 38 .... A Practical Guide for Self-Assessment'. (EFQM 1999) ..... chapter the author thought it would aid the reader's understanding if a brief description of the.

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