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Preview The New World Level 1 Reaction Sheets - Kirkpatrick Partners pdf file

conduct some form of Level 1 using what they call “reaction sheets,” “smile ... customers – their thoughts about us and our methods, our buildings and our coffee. ... upon a young man up on a lift, reaching up with a long pole to wash windows ... Wow! Was I impressed! Today, at the hotel I am staying in here in Malaysia, ...

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