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Preview CHAPTER 1 INTRODUCTION 1.1 INTRODUCTION Emotional ... pdf file

Emotional Intelligence (also known as Emotional Quotient) is one of the hot topics among ... Intelligence (EI) has had a huge impact on management since Daniel ..... Intelligence Appraisal (EIA) measure was developed by Travis Bradberry and .... Goleman points out, "One of psychology's open secrets is the relative inability.



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